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Privacy Policy

At Kaos Clothing, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our website and services, you consent to the practices described in this policy.

Information We Collect:

  1. Personal Information: When you place an order or create an account with us, we may collect personal information such as your name, email address, shipping address, and payment details.

  2. Order Information: We collect information related to your orders, including product details, order history, and shipping information.

  3. Website Usage: We may collect data about your interactions with our website, including your IP address, browser type, device information, and browsing behavior. This helps us improve our website and tailor your experience.

  4. Communication: We may retain records of your communications with us, including emails and messages sent through our website or customer support channels.

How We Use Your Information:

  1. Order Processing: We use your personal and order information to process and fulfill your orders, provide order updates, and handle returns or issues related to your purchases.

  2. Customer Support: We may use your communication records to provide customer support and address inquiries, requests, or complaints.

  3. Website Improvement: We analyse website usage data to enhance our website's functionality, optimise user experience, and personalise content and promotions.

  4. Marketing: With your consent, we may use your email address to send you promotional materials, newsletters, or updates about our products and services. You can opt out of these communications at any time.

Disclosure of Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  1. Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services, including payment processing, order fulfillment, and website maintenance.

  2. Legal Compliance: We may disclose your information when required by law, to respond to legal requests, protect our rights, or to comply with a court order or legal process.

Data Security:

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.

Your Choices:

You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us. To exercise these rights or make inquiries about your data, please contact us at clothing.kos@gmail.com.

Updates to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting an updated version on our website with an updated effective date.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at clothing.kos@gmail.com. (Yes, kos not kaos)

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

Date Effective: 01/09/2023

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