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Size Guides

Return & Exchange Policy

Most of our products are made to order, and as such, we do not accept returns or exchanges for reasons other than product defects or damage.

Faulty Items:

  1. Contact Us: Reach out to our team within 7 days of receiving your order. Provide clear photographs of the faulty or damaged item, along with your order number and a brief description of the issue.

  2. Return Approval: Once we review your request, we will notify you of the approval or rejection of your return. If approved, we will provide instructions on how to proceed.

  3. Return Process: After receiving approval, carefully package the item in its original packaging (if available) and ship it back to the address provided by our team.

  4. Refund: Upon receiving the returned item and verifying its condition, we will contact you in order to arrange a refund. Please allow a reasonable processing time for the refund to be reflected in your account.

 

Please note that this policy is subject to change without prior notice. It's advisable to review our policies each time you make a purchase to stay informed about our current terms and conditions.

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